WorkGPT AI Assistant highlights
What is WorkGPT?
WorkGPT is INNOCOM's multi-channel AI chatbot platform that automates the entire consulting, sales and customer-care workflow across Zalo, Messenger, WhatsApp and Website — running 24/7 at 1/20 the cost of a regular employee.
5 channels — one AI manages them all
No more scattered tools — WorkGPT runs simultaneously across every customer channel, with all conversation data synced to a single hub.
Connect your Zalo Official Account — auto-reply to messages, comments and 1-on-1 consultation. Reach 78M users without any app install.
- Advise & close orders in Zalo OA
- Send ZNS push notifications
- Chatbot inside Zalo Mini App
Fully automate 100% of Messenger inbox and Facebook/Instagram comments — zero missed leads even outside business hours.
- Auto-reply inbox & comments
- Send product catalogue in chat
- Integrate Facebook Ads lead forms
Serve international customers in multiple languages — consult, send payment QR codes and track orders 24/7 via WhatsApp Business.
- Multilingual auto-consultation
- Send payment QR codes
- Order & shipment tracking
Embed a chat widget in 5 minutes — AI automatically greets visitors, advises on products and captures leads the moment they land.
- Auto greeting & consultation
- Lead capture (name, phone, email)
- CRM & Google Sheets integration
Centrally manage multiple personal Zalo accounts in one dashboard — assign conversations and track individual staff performance.
- Assign chats to the right staff
- Track reply rate & close rate
- Full team chat history archive
What can WorkGPT do?
From product consultation and order closing to post-sale care — one AI covers the entire customer journey.
Automated 24/7 sales & support
WorkGPT answers questions, quotes prices, confirms orders and generates payment QR codes inside chat — no agent needed.
CRM & internal system integration
Connects with CRM, Google Calendar, payment systems and management software via API — data syncs in real time.
Smart scheduling & reminders
Auto-books appointments, sends pre-appointment reminders and collects post-service reviews — a fully closed-loop workflow.
90% human-like responses
AI trained on your own docs and policies — answers are accurate, natural and context-aware for every customer.
Real-time reporting & analytics
Track conversation volume, conversion rates, top keywords and per-channel performance by day or month.
Full conversation history
Every conversation is stored and categorised — staff can review it to hand off customers or resolve complaints any time.
Deployment by industry
WorkGPT is trained for each industry's specifics — consultation scripts, closing flows and language tailored to your customers.
Personalised course advice & auto enrollment
AI advises students on learning paths, answers fee questions, books 1-on-1 consultations and automatically processes registrations — fully offloading the sales team.
- Match courses to individual needs
- Auto-schedule demo/consultation
- Send fee info & promotions
- Remind about start dates & homework
Instant shipment tracking & quoting
Customers track parcels by waybill number, get automatic shipping quotes and file complaints 24/7 — no hotline queues.
- Real-time waybill tracking
- Automatic shipping quotes
- Complaint & return handling
- Delivery status notifications
Appointment booking & post-service care
Customers book spa/treatment slots in chat, get a reminder the day before, and after the visit AI sends a thank-you with a next-visit voucher and a 5-star review request.
- 24/7 booking without calling
- Smart pre-appointment reminders
- Treatment plan consultation
- Re-activation vouchers
Order, upsell & pay inside chat
Customers order, customise, apply discount codes and pay via QR without leaving the conversation. AI proactively suggests add-ons to raise order value.
- Order & customise inside chat
- QR payment without leaving the app
- Automatic add-on upselling
- Order & delivery tracking
Project advice & personalised tour booking
AI collects requirements, recommends projects or tours within budget, books site visits and tracks deal progress for the sales team.
- Automatic lead capture & segmentation
- Budget-matched recommendations
- Site visit / departure scheduling
- Long-term lead nurturing via Zalo
Try WorkGPT right here
A live simulation of Innocom’s AI agent — ask anything and get an instant answer.
A package for every business size
All-inclusive quotes — no hidden fees. Hosting and SSL included for year one.
One WorkGPT.AI assistant across every customer channel — advising, closing and capturing leads 24/7.
From idea to launch in 4 stages
ISO 27001:2022 certified process — weekly progress reports.
Ready to take your business online?
Get a free consultation and an all-inclusive quote — Domain, Hosting & SSL for year one, delivered on time.